Gym Instructor at Xcite Winchburgh

About Us:

West Lothian Leisure is a Community Benefit Organisation, a registered Scottish charity.  It is at the heart of the West Lothian community, helping people to improve their wellbeing and make healthy lifestyle choices.  We care passionately about the service we provide to the people who live, work and visit West Lothian. As a valued organisation that understands, cares about and engages with its community, we are the delivery partner of choice for West Lothian organisations responsible for improving people’s lives through sport, health and physical activity. 

Across all of our Xcite venues, we are committed to promoting a healthy, active lifestyle within our community where everyone can live a healthier, happier, longer life. We pride ourselves on providing a welcoming and inclusive environment for all our members and visitors.

Please note that while this is a flexible hour’s contract, every second week the role will also include covering reception at Winchburgh on Mondays from 8:15 AM to 3:15 PM, with these hours being confirmed.

The Role:

We are looking for an enthusiastic and motivated Gym Instructor to join our Schools team at Winchburgh Sports & Wellbeing Hub and Schools. The ideal candidates will have a passion for fitness, a positive attitude, and the ability to inspire and support our members in reaching their fitness goals. As a Gym Instructor, you will be responsible for delivering individual inductions and training programmes, providing guidance on exercise techniques, and ensuring the highest standards of customer service, safety, and cleanliness are always maintained for our members and visitors.

Key Responsibilities:

·       Carry out gym Inductions, fitness assessments and consultations

·       Pro-actively engage with customers to meet their individual requirements

·       Demonstrate activities for clients to follow

·       Give advice on healthy eating and lifestyle

·       Cover Reception duties when required

·       Respond quickly in emergency situations

·       Undertake routine maintenance and cleaning duties

·       Deliver excellent customer service and resolve customer complaints should they arise

·       Set up and take down sports equipment

·       Process bookings and payments through cash and credit card transactions

·       Promote products and services to customers and visitors.

·       Maintain vending stock levels and process takings (at designated facilities)

·       Undertake general administrative tasks to support the delivery of programmes and services

·          Attend regular training to maintain job competence

Applications are required to have the necessary qualifications and certification to work in this role.