We are seeking a motivated and customer-focused individual to join our team as a Membership & Customer Service Advisor to cover a period of maternity leave. This role is critical in ensuring that our members receive outstanding support and assistance. The ideal candidate will be proactive, detail-oriented, and passionate about enhancing our member experience.
Based at our Head office within Xcite Bathgate
Closing date: 1st August 2024
Salary: £12.00 per hour, £11,544 per annum
In addition we offer:
- Free Xcite Membership
- Cycle to Work Scheme
- 33 days annual leave (increasing to 37 after 5 years' service)
- Discount store vouchers through our Benefits Portal
- Company Pension contributions up to 9% of your salary
Hours: 18.5 hours per week worked over a 2-week pattern as outlined below:
Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
Week 1 | 9am - 3pm | 9am - 1pm | 9am - 1pm | 9am - 2:30pm | Off | Off | Off |
Week 2 |
9am - 4pm |
9am - 1pm | 9am - 1pm | 9am - 1pm | Off | Off | Off |